If You Work in Customer Service, You Know Every Word of This is True [VIDEO]

I've worked in customer service and retail. I can assure you that every part of this video is true.

The "ahem" rather than saying hello, the people who concern themselves over some fantastical potential problem, those who feel entitled to take advantage of any courtesy offered-- all of it.

Even those who haven't been on the receiving end of these rants have likely witnessed it. You simply want to return a shirt that doesn't fit but the person in front of you is trying to return well worn shoes without a receipt and is indignant that they can't.

Guess what-- the customer isn't always right. Can we just drop that old trope straight away? When they are, it is usually resolved without issue. The louder the volume is of a customer's voice correlates to the likelihood they're wrong (and the more likely the business will just shovel freebies their way, for fear of a negative Yelp review-- it's infuriating, isn't it?).

Anyhow, this. Thank you Joren Cull. You understand.