Some Massachusetts Comcast Customers, Watch Your Mail for a Refund Check
If you or someone you know lives in Massachusetts and is a Comcast customer, watch your mail. There might be a refund check coming your way!
Attorney General Maura Healey's office issued a statement on Tuesday that over twenty-thousand customers of Comcast in Massachusetts, could be receiving a check now that the company has agreed to settle allegations of deceptive advertising.
The report says Comcast will pay a total of $700,000 in refunds or cancel debts for the affected customers.
In the press release Healey, alleges, 'Comcast failed to adequately disclose the actual monthly price and terms of its long-term contracts for cable services, including failing to disclose to customers that the company could increase the price of certain monthly fees at any point during the long-term contracts.'
The statement went on to say, 'Comcast stuck too many Massachusetts customers with lengthy, expensive contracts that left many in debt and others with damaged credit.'
As part of the settlement, Comcast will provide refunds to all Massachusetts consumers who paid early termination fees after downgrading their service or being involuntarily disconnected by Comcast between January 2015 and March 2016. The company will also forgive all outstanding unpaid early termination fees and related late fees that Massachusetts consumers incurred between January 2015 and March 2016. Comcast fully cooperated with the AG’s investigation. The settlement requires Comcast to change its practices in the future.
According to WCVB in Boston, those who are eligible for refunds should be receiving their checks within 60 to 90 days.